Assistanceįor assistance, contact the Service Desk. Contact the Service Desk or your department IT team for assistance. You may need to apply operating system updates or update the driver for your webcam. If your mic isn’t in the Microphone dropdown menu, unplug and plug it back in. Under Microphone, Make sure your device is unmuted and Make sure your device is selected from the Microphone dropdown menu. If you are using Teams in a web browser, try downloading and installing the Teams app instead: Apply Updates In your Teams meeting window, select More options > Settings > Device settings. You should see a preview below of what your camera sees.In most cases, a camera works with one app at a time, so you have to make sure that that app is Microsoft Teams. In the "Camera" menu, select your camera it may be called "Microsoft Camera Front" or "Integrated Webcam" Close other programs or applications that might be using the camera If your camera isn’t working, it could be because you’ve got other apps open that are claiming camera access.Click on your profile icon in the upper-right and select "Manage Account".Scroll down to the section called "Allow desktop apps to access your camera" set this to "On" (Microsoft Teams should be listed in this section)įollow these steps to select the correct camera to use in Teams:.To check your privacy settings in Windows: Make sure the checkbox for Teams is selected here too.Make sure the checkbox for Teams is selected on the right.Select Camera within the list on the left.My microphone does not work in Microsoft Teams Is your webcam or external camera not working in Microsoft Teams If your camera isnt being detected, or its just showing black for the camera preview, follow the steps in this.My camera does not work in Microsoft Teams.
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